Book Now


  1. Purchase online from the official website click on Book Now. 
  2. Purchase at our ticket booth in Summarecon Mall Bekasi.

Any dates with limited availability or those which have sold out will be clearly visible when you start your booking journey.

  1. Refresh your inbox.
  2. Check your spam folder.
  3. If none of the above methods solve the problem, please contact us through this website.

To be safely admitted into Immersiveland, employees and visitors are asked to participate in a temperature check using a non-touch thermometer. These temperature checks are a condition of entry.


Guests who display a high temperature of 37.5°C or above will not be permitted entry and no refund.

You may have to wait around 10-15 minutes in some cases depends on actual situation.

Re-entry is not permitted once you exit the Immersiveland (Amber) and or your 1-hour time slot runs out.

Yes. Immersiveland is stroller and wheelchair friendly place

In line with Government regulations, visitors will be required to wear a face mask/covering within the area. Those who do not comply will be refused access to Immersiveland.

In line with our Terms & Conditions, in buying tickets from us you understand and agree that:

  • Tickets purchased are only valid on the date and entry time slot printed on the Ticket.
  • Tickets are nonrefundable and may not be exchanged.

If you own a smartphone, tablet, or similar devices you don't have to print your tickets. Access your purchase confirmation email and display the ticket screen with QR code at the entrance.

You have 1-hour time slot.

The health and safety of our visitors and staff is always our number one priority and we have introduced additional hygiene and safety measures to ensure you have fun and safe visit.

All areas within Immersiveland are being cleaned and disinfected every hour during opening hours. Air Sterilization Devices with UVC Light Effect are also installed to prevent the spread of airborne illnesses.

We have 8 schedule slots between 1 PM – 8 PM. You can check the availability here.

You will see clear markers and signs to allow areas within Immersiveland for social distancing. The total number of visitors in each time slot will also be limited.

If not sold out, you can still purchase tickets at our official website here, or at the ticket booth in Summarecon Mall Bekasi.

You can view it on your purchase confirmation email. E-Ticket(s) will be sent to your email.